WELCOME
Welcome to Certa 1492, where I have over 20 years of experience in utilising behavioural sciences to provide effective coaching solutions. You can be assured of a discreet and friendly approach when working together to address areas such as life coaching, career choices, recruitment, and leadership development. My applied practical approach ensures that you receive the best coaching possible.
About Certa 1492
Chris Jossaume is a seasoned professional with over 20 years of expertise in behavioural sciences, adept at fostering personal growth, enhancing recruitment processes, and propelling leadership development across various industries. Born in Cambridge in 1965, Chris's journey began in the family-owned Ford main dealership, Cleales, established by his grandfather in 1925. His early career was shaped within this foundational business, ingraining in him a profound understanding of the values of customer service and business operations.
In 2001, Chris transitioned to Mercedes-Benz UK, where he took on pivotal roles in high visibility projects, contributing significantly to the design of Mercedes-Benz World at Brooklands and implementing customer journey designs at dealerships. His acumen in process improvement was instrumental in advancing the Company's customer service initiatives such as My Service. By 2012, Chris pivoted towards training and development within Mercedes-Benz, further honing his skills in people management and organisational development.
Embracing entrepreneurship in 2016, Chris became self-employed, leveraging his extensive knowledge in behavioural sciences to consult across various sectors. He holds a firm belief in the transformative power of behavioural sciences to drive business success and individual enhancement. Chris, married to Frances and a proud father to Bertie, Gregor, and Rory, brings a practical and applied approach to his methods, ensuring that his collaborations are not just theoretical but yield tangible results in real-world scenarios.
